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Frequently Asked Questions
Can I wash the belt?
Yes! It is machine washable on a gentle cycle, but hand-washing is recommended to extend durability. Let it air dry, avoid high heat or tumble drying.
Is there a recommended time limit for wearing the belt?
We recommend starting with 30 to 60 minutes a day to allow your body to adjust to the spine alignment.
Once you are comfortable, you can wear it for longer periods, especially during activities that strain your back (like driving, working at a desk, or lifting). However, we generally recommend taking it off every 2-3 hours for a short break to let your muscles engage naturally.
Can I wear the belt while sleeping?
No, we do not recommend wearing the belt while sleeping.
While lying down, your spine is naturally decompressed, and your muscles need to rest. Wearing a compression brace during sleep can interfere with blood circulation and is not necessary for relief.
Will this belt fit me properly?
Please choose the correct size according to the instructions. If the belt still doesn't fit after following the instructions, rest assured we will send you another one that fits properly.
Can I return my order if I don't like it?
We offer a 30-day money-back guarantee. If for any reason you are not satisfied with your order, you can return it within 30 days of purchase for a full refund. If you would like to return a product, please contact us via email at support@24relief.com for assistance.
When can I expect my order to be delivered?
Delivery times vary depending on your location and shipping method. Typically, orders are processed within 1-3 business days after purchase, and delivery times range from 5 to 10 days once shipped.